{{-- Upload Section --}} @if($this->canUpload && $settings['enabled'])

Attachments

Upload files to support your request

{{ $uploadedAttachments->count() }} / {{ $this->maxFiles }}

files uploaded

Select Files

Uploading files, please wait...

@error('files.*')

@enderror

{{-- Selected Files Preview --}} @if(!empty($files))

Selected ({{ count($files) }})

@foreach($files as $file)

{{ number_format($file->getSize() / 1024 / 1024, 2) }} MB

@endforeach {{-- Upload Button --}}

@endif {{-- Upload Guidelines --}}

Max size: {{ $settings['max_file_size_mb'] }}MB

Max files: {{ $this->maxFiles }}

Uploaded: {{ $uploadedAttachments->count() }}

{{-- Upload Progress Indicator --}} @if($uploading)

Uploading files...

Please wait while your files are being uploaded

@endif

@elseif(!$settings['enabled'])

Attachments Disabled

File attachments are disabled for this department.

@else

Attachment Limit Reached

Maximum number of attachments ({{ $this->maxFiles }}) has been reached for this ticket.

@endif {{-- Existing Attachments List --}} @if($uploadedAttachments->count() > 0)

Uploaded Files

{{ $uploadedAttachments->count() }} file{{ $uploadedAttachments->count() > 1 ? 's' : '' }} attached to this ticket

@foreach($uploadedAttachments as $attachment)

{{-- File Icon/Thumbnail --}} @if($attachment->isImage() && $attachment->thumbnail_path) ${{ $attachment->original_filename }}$ @else

@if($attachment->isPdf()) @elseif($attachment->isImage()) @elseif($attachment->isVideo()) @else @endif

@endif {{-- File Info --}}

{{ $attachment->formatted_size }} • {{ $attachment->created_at->diffForHumans() }} @if($attachment->download_count > 0) • {{ $attachment->download_count }} downloads @endif

{{-- Virus Scan Status --}} @if($attachment->needsVirusScan()) Scanning... @elseif(!$attachment->isSafe()) Virus detected @elseif($attachment->virus_scanned) Safe @endif

{{-- Download Button --}} @if($attachment->isSafe()) @endif {{-- Delete Button --}} @can('delete', $attachment) @endcan

@endforeach

@endif {{-- Storage Quota Info (for customers) --}} @if(!auth()->user()->hasAnyRole(['superadmin', 'admin', 'employee'])) @php $quotaMb = auth()->user()->storage_quota_mb ?? $settings['storage_quota_mb'] ?? 100; $usedMb = round(auth()->user()->storage_used_bytes / 1024 / 1024, 2); $percentUsed = ($usedMb / $quotaMb) * 100; @endphp

Storage Usage

{{ $usedMb }}MB of {{ $quotaMb }}MB used

{{ number_format($percentUsed, 0) }}%

capacity

@if($percentUsed > 90)

Low storage space

Please delete some files to free up space.

@elseif($percentUsed > 75)

You're approaching your storage limit. Consider deleting old attachments.

@endif